A.N.D Staffing Logo

Customer Service

A. N. D. Staffing Solutions
January 19, 2024
Carol Stream, IL
Job Type


pay - $22/hr

The Customer Service Representative will answer incoming customer service calls and emails, process customer orders, and provide technical customer support to outside representatives, distributors, and end users. Respond to customer inquiries regarding pricing, expediting, quotes, complaints, shortages, and overages.


  • Respond to customer inquiries regarding pricing, expediting, quotes, complaints, shortages, and overages.
  • Match customer requirements with standard products and services.
  • Prepare quotes for standard products, as required.
  • Process orders into computer system
  • Prepare repair quotes and perform follow-up on repair orders.
  • Issue debits and credits and process returned goods.
  • Interface with other employees to obtain information needed to respond to customer inquiries.
  • Coordinate export shipments with freight companies as directed by distributor, ensuring all export documentation is accurate.
  • Access, update and maintain customer computer database and manual record-keeping system for individual accounts.
  • Prepare and follow ISO documents and procedures, as needed.
  • Typing and filing


  • High school diploma or equivalent required
  • Proficient in Microsoft Office, including Excel
  • Must be able to operate office equipment, such as a fax machine and copier
  • Pleasant telephone manner and ability to effectively communicate with customer
  • Strong ability to multi-task and juggle multiple priorities
  • Prefer candidates with prior customer service experience in manufacturing
  • May occasionally lift, push, pull or carry up to 25 lbs.
Drop files here browse files ...

Refer A Friend

We’ve earned a reputation for being friendly, flexible and reliable - contact us today and see why.

Call (847) 490-5366

Looking For A Job?

Our recruiters work hard and genuinely care about your success, submit your resume to get started.

Submit Your Resume
cross linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram
Are you sure you want to delete this file?